Complaint Investigation Report

Based on the observations of LPA Patricia Velazquez, interview which was conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the following allegation: Facility license number is not revealed on all facility advertisements is deemed SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 2 and/or the Health and Safety Code is being cited on the attached LIC 9099D.

An exit interview was conducted with Licensing and Compliance Manager Crystal Goodwin and a copy of this report along with the appeal rights and LIC 9098 were provided at the time of this visit.