Complaint Investigation Report

Four out of the four staff interviews denied the allegation. Staff interviewed stated that medications are always kept locked and inaccessible to clients in care.

Based on the evidence gathered during the investigation, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the one allegation is deemed UNSUBSTANTIATED. An exit interview was conducted with Program Director Amber Ontiveros and a copy of the report was provided.