Complaint Investigation Report

Until Operations Manager S2 is able to complete the initial training to become a certified Residential Care Facility for the Elderly (RCFE) Administrator, it is stated that he will operate under the guidance and supervision of the current active certification holder. As a result of this investigation, the allegation that Facility administrator does not have proper qualifications is found to be Unfounded, meaning that the allegation is false, could not have happened and/or is without a reasonable basis. The Department has investigated this complaint.

A consultation on the requirements for the presence of a certified administrator was provided to the facility's representative through a Technical Assistance Advisory Note, in an attached form LIC9102 as a corroborated lapse in the presence of an administrator within twelve months of a previous citation for failure to comply with Section 87405(a) of the California Code of Regulations issued on March 6, 2023 would constitute a repeat violation associated with an immediate civil penalty in the amount of $250.

An exit interview was conducted and a copy of this report was provided to a facility representative.