Complaint Investigation Report

were notified of the incident at 8:30 AM on 10/06/2021. Responsible party confirms being notified of the resident's pain and bruising. Facility indicated resident was equipped with a clip alarm as well as a lowered bed and was observed frequently. Due to conflicting information, the department is unable to corroborate the allegations. Therefore, the allegations are found to be Unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted and a copy of this report was provided and left at the facility.