Complaint Investigation Report

One out of one facility staff indicated during the interview that the facility did not have the discharge summary for Client #1 (C1), therefore facility is not in compliance as documented per their plan of operation which states that "a discharge summary is completed and reviewed with the resident as the resident is set to be discharged or prior to discharge from the program."

Based on LPA's interview which was conducted and the records that were reviewed, the preponderance of evidence standard has been met, therefore the following allegation: Facility failed to follow their own discharge procedures is deemed SUBSTANTIATED per the California Code of Regulations, Title 22, Division 6, Chapter 2. A deficiency is being cited on the attached LIC 9099-D.

An exit interview was conducted with Adminstrator Gregory Rosenbaum and Compliance Director Catherine Mann, and a copy of this report along with the LIC9099-C, LIC9099-D, LIC-811, and the appeal rights were provided at the end of the visit.