Senior Care Records.

Complaint Investigation Report

Southern California Sunrise Recovery Center, LLC, Mission Viejo02/25/2025Licence 306005879

Census2
Date signed02/25/2025 11:38:34 AM
The inspector’s account

Per MAR dated February 20, 2025, to February 25, 2025, C2's medications are being given as prescribed. During the course of the interviews with Staff, Staff 1 (S1) reported that staff are very observant and stated that if a client needs medical assistance that staff would call 911. S2 reported that if a client needs medical assistance that staff would take the client to Urgent Care or the Hospital.

Based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported due to conflicting information. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED.

For today’s visit, there were no citations issued per Title 22, Division 6 of the California Code of Regulations.

LPA conducted an exit interview with facility representative, and a copy of this report was provided to the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction