Senior Care Records.

Facility Evaluation Report

Serene Haven Assisted Living Mission Viejo, Mission Viejo01/17/2025Licence 306006563

Capacity6
Census5
Date signed01/17/2025 04:25:03 PM
The inspector’s account

On this day, Licensing Program Analysts (LPAs) Kevin Saborit-Guasch and Nancy Guillen conducted a case management visit to document deficiencies observed during the initial investigation of complaint reference 22-AS-20250113154208 but unrelated to the allegations being investigated.

One resident is observed to be assessed as bedridden in both their individual needs assessment and most recent physician report. The facility has one room identified as bedridden, listed as #2 on the facility sketch, however the bedridden resident is observed in bedroom #6. Type A citation issued, immediate civil penalty assessed.

Additionally, one resident is observed to have a bed with full rails installed. Resident does however not receive hospice care at the time of the visit. Type B citation issued.

As a result of today's observations, two deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report along with appeal rights were provided to a facility representative.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction