Senior Care Records.

Complaint Investigation Report

Orange County Care Home II, Mission Viejo12/28/2023Licence 306005385

Census4
Date signed12/28/2023 01:14:09 PM
The inspector’s account

Resident 2 (R2) was interviewed regarding the complaint allegations and R2 confirmed R1 would come to the table and eat with the rest of the residents. R2 stated the caregivers would give all the residents the same amount of food and something to drink.

Based on the information gathered during the investigation through interviews and document review, the Department is unable to ascertain if the allegations: Resident was severely dehydrated due to neglect and Staff did not ensure resident is being fed, occurred as reported. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or refute the alleged violations occurred; therefore, both allegations are deemed Unsubstantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction