Senior Care Records.

Complaint Investigation Report

JJ Assistance Home Care, Mission Viejo09/02/2022Licence 306005869

Census6
Date signed09/02/2022 01:43:23 PM
The inspector’s account

One of the positive cases is noted to have resulted in a 911 call made by the family. Resident was briefly admitted to Saddleback Hospital but was rapidly released into a Skilled Nursing Facility before returning to the facility on 08/31/2022.

All other residents and staff are documented to have either been asymptomatic or have only displayed mild symptoms. Mass testing performed at the facility gave negative results for all parties involved on 08/25/2022 or 08/26/2022. LPA was able to observe that all residents present in the facility appear well taken care of.

Based on LPA's record review, observations and conducted interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A deficiency is being issued in regard to the reporting requirements for the facility. An exit interview was conducted and a copy of this report along with appeal rights was left at the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction