Senior Care Records.

Facility Evaluation Report

Hills of Via Del Sol, the, Mission Viejo03/16/2026Licence 306006485

Capacity6
Census5
Date signed03/16/2026 05:16:43 PM
Name of licensing program analystEboni Bentley
Name of licensing program managerLourdes Montoya
The inspector’s account

On March 16, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived unannounced for the purpose of conducting a Case Management - Health Checks visit and requesting documentation. LPA introduced self to staff, explained the reason for the visit, and was granted entry into the facility by staff. Administrators (AD) Janine Cuyson and Eleazar Cuyson were present and assisted with the visit.

During today’s visit, LPA and Janine Cuyson conducted a tour of the physical plant and observed the following: There are currently five residents in care with three staff present. Residents were observed dressed and watching Television in the living room area, with no concerns. Water, electricity, gas, and air conditioning are all operational. Bathroom faucets are verified to dispense hot water between 115 and 117 degrees F. The kitchen was observed clean and the facility has a two day supply of perishable and seven day supply of nonperishable food items available. During the inspection, LPA observed all window screens throughout the facility in good repair. Interviews were conducted with residents and staff. Interviews were conducted with three residents and three staff. Five out of five residents stated utilities have been in working order with no interruption and there have been no shortage of staff or care provided. Three out of three staff confirmed there have been no interruptions in utilities and no staff shortages. All three staff reported that they were paid in full through February 18, 2026 and expect to receive their next paycheck on March 22, 2026 for days worked from February 19, 2026 through March 15, 2026. All staff stated they were fine with that date as the pay schedule had recently changed.

Based on today's observations, no deficiencies are being cited.

An exit interview was conducted with Administrator Janine Cuyson, and a copy of this report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction