Senior Care Records.

Facility Evaluation Report

Hills of Via Del Sol, the, Mission Viejo03/09/2026Licence 306006485

Capacity6
Census5
Date signed03/09/2026 10:18:43 AM
Name of licensing program analystEboni Bentley
Name of licensing program managerLourdes Montoya
The inspector’s account

On March 9, 2026, Licensing Program Analyst (LPA) Eboni Bentley arrived unannounced for the purpose of conducting a Case Management - Health Checks visit. LPA introduced self, explained the reason for the visit, and was granted entry into the facility by staff. Administrators (AD) Janine Cuyson and Eleazar Cuyson were present and assisted with the visit.

During today’s visit, LPA and AD Janine Cuyson conducted a tour of the physical plant and observed the following: There are currently five residents in care with three staff present. Residents were observed watching television and some sleeping with no concerns. Water, electricity, gas, and air conditioning are all operational. Bathroom faucets are verified to dispense hot water between 106.4 and 108.6 degrees F. The kitchen was observed clean and the facility has a two day supply of perishable and seven day supply of nonperishable food items available. During the inspection, LPA observed one out of four stove burners is non-operational and six window screens are in need of repair. Interviews were conducted with residents and staff. As of as of March 9, 2026, staff have not received received any pay due for February 2026.

Based on today's observations, deficiencies are being cited, as per Title 22 Division 6, Chapter 8 of the California Code of Regulations.

An exit interview was conducted with Administrator Janine Cuyson, and a copy of this report, LIC809-D, and appeal rights were provided at exit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction