Complaint Investigation Report

Regarding the allegation that Facility is in financial distress , the following has been concluded: Based on staff interviews conducted and correspondence obtained during the investigation, the licensee has been unable to provide timely payments of the rent as required by the leasing agreement signed with the owner of the property in which the facility operates. As of the initial visit, past rent due extended to January 2025. On May 2, 2025, an unlawful detainer was served by the landlord to the licensee, confirming that the situation was still ongoing. Evidence therefore corroborates financial issues experienced by the licensee.

Regarding the allegation that Facility did not meet the reporting requirements , the following has been concluded: Neither the initial financial issues nor the issuance of a unlawful detainer were reported to the Department by facility staff. Reporting requirements were therefore not met.

As a result, both allegations are found to be Substantiated, meaning that the preponderance of evidence threshold has been met. Corresponding deficiencies are cited on an attached form LIC9099-D.

An exit interview was conducted with the administrator and a copy of this report along with appeal rights were provided to a facility representative.