Senior Care Records.

Facility Evaluation Report

Golden Hearts Elderly Care, Mission Viejo09/28/2022Licence 306004559

Capacity6
Census4
Date signed09/28/2022 11:52:25 AM
The inspector’s account

Licensing Program Analyst (LPAs) Kimberly Lyman conducted an unannounced visit for the purpose of a Plan of Correction (POC) visit based on deficiencies cited on 09/15/2022 . LPA was greeted and granted entry into the facility by Caregiver Claudia Navarro and explained the reason for the visit. Administrator/ Licensee Nargis Elahi arrived during the visit.

*Deficiency cited under Title 22 Regulation 87705(f)(1) pertaining to Care of persons with Dementia has been cleared. Licensee secured noted items. Licensee has complied with the terms of the POC.

*Deficiency cited under Title 22 Regulation 87468.1(a)(2) pertaining to Personal Rights has been cleared. Facility is taking temperatures and documenting. Licensee has complied with the terms of the POC.

Licensee has posted hand washing signs in restrooms as well as the "Let Us No" poster in regulation size.

Licensee has been advised to maintain all items in compliance with Title 22 regulations.

Exit interview conducted and a copy of this report was left at the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction