Senior Care Records.

Facility Evaluation Report

Devoted Heart Care Homes LLC, Mission Viejo08/01/2025Licence 306005554

Capacity4
Census4
Date signed08/01/2025 12:20:02 PM
Name of licensing program analystJessica Cho
Name of licensing program managerLourdes Montoya
The inspector’s account

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual inspection using the Care Inspection Tool. LPA met with Administrator Laura Palomino and explained the purpose of the visit.

The facility is a two story structure in a residential neighborhood. There are four client bedrooms and two bathrooms. The facility offers a service level 4G.

LPA Cho toured the interior and exterior of the facility with the Admin. The facility was operational and clean with the exception of the bathroom on the second floor utilized by Client #1 (C1) which had a strong presence of urine odor. LPA observed the required department postings throughout the facility. There is a minimum of one week of non-perishable and two day perishable food available. The facility is maintained at a comfortable temperature. LPA observed sharps and medications are centrally stored in a locked safe in the storage closet located in the hallway. The hot water temperature measured at 117.6 and 118.4 degrees Fahrenheit. All bathrooms were observed to have a supply of soap, toilet paper, and clean towels. The facility is equipped with sufficient hand hygiene, cleaning, and disinfecting supplies which were stored in the medication closet. The facility has extra supply of clean linens. LPA inspected the clients' bedrooms which has sufficient lighting to ensure safety and comfort. All bedrooms observed to have all required components. Storage space is provided for clients in their bedroom. LPA toured the outside of the facility and observed outdoor passageways are free of obstructions. The exit gates were self-closing and self-latching. LPA observed sufficient seating and shading. LPA observed the fire extinguisher was mounted, charged, and serviced on September 3, 2024.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction