Senior Care Records.

Facility Evaluation Report

Devoted Heart Care Homes LLC, Mission Viejo11/01/2024Licence 306005554

Capacity4
Census3
Date signed11/01/2024 11:05:22 AM
The inspector’s account

Licensing Program Analyst (LPA) Jessica Cho made an unannounced case management visit to follow up on a Accusation (Exclusion Action) received by Community Care Licensing (CCL) on October 16, 2024. LPA was greeted and granted entry by Care Staff Marcie Rechlin. Only one staff and one client was present during today's visit. Administrator (Admin) Laura Palomino arrived shortly after. LPA met with Admin Palomino and explained the reason for the visit.

Admin is aware that Individual #1 (I1) had been served an accusation. LPA was provided with a copy of the received Accusation by the Admin while at the facility. Admin was reminded that I1 is excluded from employment. According to Admin, I1 did not pursue an exemption and was never hired at the facility. LPA reviewed facility personnel records and I1 is not present on any records for employment or termination.

An exit interview was conducted with Administrator Laura Palomino, and a copy of this report was provided at exit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction