Complaint Investigation Report

Based on the interviews, one out of four clients and four out of four staff confirmed that the garage refrigerator remain locked due to food related behaviors of two out of four clients which was corroborated on the IPPs. Per Title 22 regulation 80072(a)(3), facility can not interfere with the daily living functions which including eating.

Based on observations and interviews, the preponderance of evidence standard has been met, therefore the allegation, Facility locks food, is deemed SUBSTANTIATED. A deficiency is being cited on the attached LIC9099D.

An exit interview was conducted with Administrator Laura Palomino, and a copy of this report including the appeal rights were provided at exit.