Senior Care Records.

Facility Evaluation Report

Devoted Heart Care Homes LLC, Mission Viejo11/17/2025Licence 306005554

Capacity4
Census3
Date signed11/17/2025 11:16:41 AM
Name of licensing program analystJessica Cho
Name of licensing program managerLourdes Montoya
The inspector’s account

Licensing Program Analyst (LPA) Jessica Cho made an unannounced Case Management visit for the purpose of issuing a deficiency. LPA was greeted and granted entry by Staff #1 (S1). Administrator Laura Palomino arrived on premise approximately 10am.

Per review of the Licensing Information System Personnel Report Summary and Guardian Background Check System, Staff #1 (S1) was not associated at the time of inspection. S1 was associated during today's visit approximately 10:50am.

A deficiency is being cited and an Immediate Civil Penalty (ICP) is being assessed.

An exit interview was conducted with Administrator Laura Palomino, and copy of this report including the appeal rights were provided at exit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction