Complaint Investigation Report

S1 indicated C1 grabbed S1’s hair with both hands. C1 did not comply when S1 verbally prompted C1 to release the hold of the hair, and it took four to five attempts to physically guide C1 to release the hair. S1 confirmed pushing C1 with one hand and in the process scratching C1 with their fingernails sustaining minor, linear abrasions to the upper extremities and right flank.

Due to S1’s admission to the physical altercation, LPA is able to corroborate the allegation as S1 failed to utilize proper disengaging and de-escalating techniques to resolve conflict resolution. Based on the information obtained through interviews and record review, the preponderance of evidence standard has been met, therefore the allegation of physical abuse is deemed SUBSTANTIATED. A deficiency is being cited as per Title 22, Division 6, Chapter 1 of the California Code of Regulations. See the attached LIC9099D.

An exit interview was conducted with Administrator Rafael Carbajal, and a copy of this report including the LIC9099C, LIC9099D, LIC811s, and the appeal rights were provided during this visit.