Senior Care Records.

Complaint Investigation Report

Allora Senior Living, Mission Viejo11/15/2021Licence 306005384

Census5
Date signed11/15/2021 02:52:28 PM
The inspector’s account

On allegation that residents are being forced to sleep, the following are the findings. Based on observation and interviews, the facility is regularly serving dinner between 4:30 PM to 5:00 PM. After dinner residents are assisted per need and are prepared for the night. Per interviews, some residents preferred to stay in the common area and were supervised by on call staff member. Four out of four witnesses denied that residents were forced to sleep. Thus the allegation is deemed UNSUBSTANTIATED.

LPA Marin conducted an exit interview with Administrator Kevin Ismaili and copy of this report was left in the facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction