No. State records show no citations from complaint investigations against A Touch of Serenity Residential Care in Mission Viejo, California. 7 complaint allegations have been investigated and none were substantiated. State licensing has visited 8 times, most recently on 8/21/2025.
6licensed beds
0Type A citations, from complaints
0Type B citations, from complaints
0 / 7allegations substantiated
8visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. SIX NON-AMBULATORY. HOSPICE WAIVER FOR FOUR(4).
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from4 visits · no citations
Routine inspectionsScheduled licensing visits4 visits · no citations
Other visitsFollow-ups, incident visits and case management0 visits · no citations
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true0
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation5
UnfoundedDetermined not to have happened2
On file
Reports held by the state
6 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
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Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 306005803. Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction