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Facility Evaluation Report

A Serene Senior Living, Mission Viejo09/23/2025Licence 306005298

Capacity6
Census6
Date signed09/23/2025 04:06:09 PM
Name of licensing program analystJessica Cho
Name of licensing program managerLourdes Montoya
The inspector’s account

Licensing Program Analyst (LPA) Jessica Cho arrived at the facility unannounced for the purpose of conducting the Required 1-Year annual evaluation using the CARE Inspection Tool. LPA was greeted and granted entry by Caregiver Raquel Pamintuan after stating the reason for the visit. Administrator (Admin) Ray Santianez arrived on premise and remained at the facility to assist with the inspection. Admin has a valid administrator's certificate expiring on August 18, 2027.

The following was observed during the inspection:

This is a single story property located in a residential neighborhood comprised of six resident bedrooms and two resident bathrooms. Facility operates within the conditions and limitations specified on the license. LPA observed six residents in care of which one is receiving hospice service. LPA observed two caregivers on duty and verified fingerprint clearance and association statuses including the administrators. LPA along with Admin toured the interior portion of the facility. All common areas were inspected which includes the laundry room and attached two car garage. The fireplace is appropriately screened in the living room. LPA inspected all the resident bedrooms. The resident bedrooms' were appropriately furnished, beds and bedding supplies were in good condition, adequate lighting was provided, and sufficient storage space for each residents' personal belongings were observed. All bathrooms were found be in compliance, clean, and operational. The hot water temperature in both bathrooms measured at 105.4 and 105.0 degrees Fahrenheit. Toxins, disinfectants, sharps, and medications were secured and inaccessible. LPA observed ample two-day supply of perishables and seven-day supply of non-perishable food. LPA toured the exterior portion of the facility. The outdoor passageway is free of obstruction. The two exit gates on each side of the property were operational, and there were sufficient seating and shading in the patio area. The outdoor shed which holds storage items remains secured.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction