Complaint Investigation Report

Regarding Allegation: Facility not providing a safe environment for resident(s) in care.

On 8/03/2022 LPA Randle interviewed Administrators SI and S2, both provided statements that they are unaware of any physical altercations between any residents named in the complaint, or between any other residents. LPA interviewed House Manager S4 and S3 both stated that they had not witnessed any resident altercations nor had any residents reported any altercations to them . LPA interviewed Clients C1-C9. Clients C1 and C2 declined to be interviewed with LPA, however LPA was able to interview Clients C3-C9 all clients confirmed that they had not witnessed any physical altercations between any residents.

LPA concluded interviews with residents and staff and reviewed records. Based on interviews and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

Exit interview held. A copy of the report was provided to Administrator Warren Trinidad