Complaint Investigation Report

This agency has investigated the complaint alleging that due to staff neglect, resident's health is deteriorating causing her to lose 25 lbs. while in care. LPA De Perio conducted file reviews, staff and resident interviews, and based on the information gathered during the investigation and review of documents obtained, LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED.

LPA De Perio conducted an exit interview with AD Trujillo and a copy of this report was provided to the facility.