Facility Evaluation Report

This unannounced case management visit is being conducted by Licensing Program Analyst (LPA) Ruth Martinez to follow up on an incident reported to Community Care Licensing. LPA met with Zehra Syed, Executive Director and explained the purpose of today’s visit. Incidents were self-reported on January 27, 2026, regarding resident (R1’s) incidents date unknown.

Resident (R1) informed staff that a care staff had been rough with them. R1 was unable to recall the date or time frame other than it happened in the evening. R1 stated it happened only once and no other incidents. There was no noted injuries, other residents had no details or complaints for staff, and care staff schedules has been adjusted to accommodate concern. R1 insisted it was two care staff however R1 is a one person assist and never has two care staff assisting Staff made the necessary changes to R1's care, staffing schedule and observations despite of not having accurate details of time and date of incident from R1. Facility staff had no notice a change in condition and there has been no complaints or incidents since then.

LPA found that the facility acted appropriately and in a timely manner to address the incident and all other immediate attention to injuries in question. LPA did not observe any immediate and/or safety risks in or out of the facility.

Based on the observations made during today’s visit, no deficiencies were noted today per Title 22 Division 6 of the California Code of Regulations .

This report was reviewed with Executive Director, and a copy of the report was furnished to the facility.