Complaint Investigation Report

The investigation into the allegation, staff did not protect resident from being exploited, revealed the following. It was reported that the facility allowed Resident 1 (R1) to be financially exploited and that the former Administrator assisted in financially exploiting R1. No other details were provided. The former Administrator denied the allegation. R1 was moved into the facility on February 28, 2024 by their responsible party and moved out April 2, 2024. R1 has been diagnosed with Dementia. R1 moved out of the facility and subsequently passed away and was not interviewed. A record review shows the Power of Attorney paperwork for R1 is incomplete and is therefore not valid. The former Administrator reported they never received completed Power of Attorney paperwork from the responsible party or any other family member. It was reported that the former Administrator allowed a family member to visit R1 against the wishes of the responsible party and this led to the financial exploitation of R1. R1's family member would not respond to the LPA's request for an interview and subsequently passed away. The former Administrator reported that they informed R1's responsible party that they could not deny visitation without a court order or restraining order. R1's responsible party did not respond to the LPA's request for an interview. 3 out of 3 staff members interviewed had no knowledge of R1 being financially exploited. None of the evidence gathered supports the allegation, therefore the allegation is deemed unsubstantiated, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a copy of the report provided.