Senior Care Records.

Facility Evaluation Report

Crestavilla, Laguna Niguel12/30/2025Licence 306006198

Capacity250
Census194
Date signed12/30/2025 04:39:15 PM
Name of licensing program analystJoseph Alejandre
Name of licensing program managerSheila Santos
The inspector’s account

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct a case management visit. The Agency received a report that the facility had an increase in calls for emergency services (calls to 911) as compared to last year. LPA met with Executive Director (ED) Myra Aragones and explained the reason for the visit. LPA consulted with the ED regarding PIN 25-06-ASC Calling 9-1-1 In Residential Care Facilities For The Elderly (RCFE) . LPA discussed the PIN with the ED who stated all care staff will be retrained on PIN 25-06-ASC. LPA consulted with ED regarding reporting requirements. The ED reported that the priority of the facility is the health and safety of the residents and reported that 911 is only called when it is required. No deficiencies observed during the visit. No deficiencies are being cited as a result of this visit. An exit interview was conducted and a copy of the report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction