Complaint Investigation Report

The investigation into the allegation, Licensee is not ensuring that facility is kept in a sanitary condition, revealed the following. It was alleged that the facility dog who lives at the facility tracked feces into the entry way of the facility and there was a urine soaked pad on the floor in the living room/main entry of the facility. LPA interviewed 4 out of 5 residents who could not recall any such incident. LPA interviewed 4 staff members and the Administrator who reported such an incident never happened. The Administrator and staff reported that the facility dog goes to the bathroom outside and has not tracked anything inside. No evidence was provided to support the allegation, therefore the allegation is deemed unsubstantiated, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of the report provided.