Complaint Investigation Report

Per review Licensee Hanh Dao is still currently licensee until Chet Khay and Ruth Khay have their application approved. Current Licensee Hanh stated she is in contact with the perspective Licensee monthly and is updated on issues with the facility. Administrator Chet Khay stated he is in the process of submitting an application to the Department for Change of Ownership as of 2/23/2024.

Therefore, based on a preponderance of evidence through interviews and records reviewed the allegation that licensee abandoned facility is determined to be UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint.

An exit interview was conducted and a copy of this report was provided to facility staff.