Complaint Investigation Report

LPA verified per the facility map that R1 lived on the IL side of the facility in room 259 of Building A. Interviewed staff and witness also corroborated R1 resided in the IL portion of the facility. Building A are independent and not under the purview of the Department's requirements. The license only applies to Building B, the Assisted Living.

Therefore, this agency has investigated the complaint and based on the interviews which were conducted and the records that were reviewed, the following allegation: Facility failed to meet resident's needs is deemed UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted with Assistant Executive Director Melanie Sigar, and a copy of this report including the LIC811 were provided at exit.