Complaint Investigation Report

R4 stated that staff secure the medications properly. Per R5, staff manage her medications and reported that staff safeguard the medications properly. During the course of the interviews with staff, Staff 1 (S1) reported that staff properly safeguard the Medications in the Medication carts and stated that only the MTs have a key to lock the Medication cart. S2 stated that staff properly safeguard the residents' Medications. Per S3, staff always safeguard the Medications in the Medication room.

Regarding the allegation that facility staff are not trained in medication administration, the following was revealed: During the course of the investigation LPA reviewed documents including the Medication Technician Training Records dated April 13, 2023, for staff S1-S5. Per Medication Technician Training Record, S1-S5 completed 24 hours of initial training. Per Medication Technician Training Records S1-S5 completed 16 hours of hands-on shadowing training and eight hours of instructions/online training. During the course of the interviews with residents, R1 reported that staff are trained in medication administration. Per R2, staff are properly trained in medication administration. R4 stated that staff have completed all their trainings and reported that he is very happy with all staff. Per R5, staff are trained in Medication administration. During the course of the interviews with staff, S1 reported that the MTs have completed their trainings on administering Medications. Per S3, the MTs are trained in administering Medications and stated that the MTs do monthly Relias trainings and do monthly in-service trainings as needed. During the course of the interviews ED reported that staff are trained on Medication administration and stated that staff complete their trainings online or in-service trainings as needed.

Therefore, the allegations are deemed UNFOUNDED, meaning the allegations are false, could not have happened and/or are without a reasonable basis.

LPA Ramirez conducted an exit interview with ED and a copy of this report was provided to the facility.