Senior Care Records.

Complaint Investigation Report

Clarity Center for Mental Wellness, Laguna Hills11/12/2025Licence 306006562

Census6
Date signed11/12/2025 11:22:03 AM
The inspector’s account

backyard or in the front of the house by the cul-de-sac. LPA conducted a tour of the facility and observed a designated area for smoking in the backyard. Record review revealed that admissions agreement page 2 number 2 states tobacco use-smoking, chewing tobacco and electronic cigarette use is limited to designated areas only. Smoking, chewing tobacco and electronic cigarette use is not permitted during group/activity times or in any of the buildings. Authorized staff may designate smoke breaks for longer outside activities. Violations of smoking/tobacco guidelines will be addressed immediately with possible discipline action.

Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, these allegation is deemed Unsubstantiated.

An exit interview was conducted with Executive Director and a copy of this LIC9099 report was left at facility.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction