Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analysts Adrian Mangina and Mila Quinto arrived at the business office of Abiding Home Care on 5/29/2024 for a Biennial inspection. Upon arrival, the HCSB analysts were informed that Licensee was not present at the shared office space. Analyst Mangina called Licensee, Mitra Felfeli, who agreed to come to the location with the administrative and staff files. Licensee arrived approximately 20 minutes later and was advised that staff files must be kept at the business address on file. Analysts Mangina and Quinto identified themselves and were shown to the office suite where the review of personnel and administrative files could be performed. Analysts observed the proper posting of business hours and license. Upon completion of the file review the analysts discussed the findings of the inspection with the Ms. Felfeli. The analyst informed the representative named above of the deficiencies found and explained they would be noted on the HCS809-D forms. In addition, the licensee was provided a copy of the HCS9058 Appeal Rights form.