Senior Care Records.

Complaint Investigation Report

Whitten Heights Assisted Living and Memory Care, La Habra11/18/2025Licence 306004192

Census113
Date signed11/18/2025 04:11:59 PM
The inspector’s account

Therefore based on records reviewed the allegation facility is unable to meet resident's needs and resident sustained multiple falls due to neglect is determined to be SUBSTANTIATED, meaning the complaint allegation is valid and that a violation has occurred.

The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8.

An exit interview was conducted and a copy of this report and appeal rights was provided to the facility representative.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction