Complaint Investigation Report

The three staff also indicated R1 expressing anger only when told not to smoke in the front patio.

Due to conflicting information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the following allegation: Licensee did not provide a safe environment is deemed Unsubstantiated.

An exit interview was conducted with Chief Operating Officer Faye Shen, and a copy of this report was provided at exit.