Complaint Investigation Report

Interviews with family members revealed that Four out of Six family members expressed no issues with facility visitation, while remaining two of six family members claim their other family member is asking to be notified while R1 is being visited at facility.

Due to the conflicting information obtained from various family members, staff and R1, LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, the allegation that resident was denied visitation is deemed UNSUBSTANTIATED.

LPA Tirre conducted exit interview with Administrator Calma and a copy of this report was left in the facility.