Complaint Investigation Report

The three outside exit gates were all confirmed to be functioning properly. The two outside gates accessible to residents are kept locked. A third gate only accessible by going through a delayed egress door (and triggering an alarm) is unlocked as a fire exit. It was suggested during the visit that resident R1 may have exited the facility through an unlocked sliding window for a unit outside memory care that leads into the locked outside area. Therefore the allegation is deemed to be Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did occur.

An exit interview was conducted and a copy of this report was provided to a facility representative.