Complaint Investigation Report

It was alleged that a staff was rough with a resident resulting in bruising. LPA inspected the facility, conducted health and safety checks on residents, and observed no health and safety issues. LPA interviewed the four other residents and did not obtain information corroborating the allegation. LPA interviewed AD and three staff who denied the allegation. LPA reviewed a photograph of R1 which does show a small, superficial, finger-sized bruise on R1’s leg allegedly caused by rough handling by Staff #1 (S1) and noted that by the time of today’s inspection, the bruise had resolved, indicating that it was indeed a bruise and not a permanent mark. However, S1 denied causing the bruise and the information obtained did not confirm the cause of the bruise.

Based on the information gathered during the investigation and review of all documents obtained, the Department is unable to ascertain if the above allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated. An exit interview was conducted and a copy of this report was discussed with and provided to facility representative.