Facility Evaluation Report

Licensing Program Analyst (LPA) Patricia Velazquez conducted an unannounced visit to Whispering Oaks - Waverly. LPA Velazquez was allowed entry into the facility and met with Caregiver Gasparina Lofranco. While at the facility LPA Velazquez spoke with Administrator Imelda Caro and explained the purpose of today's visit. The purpose of today's visit was to conduct a Case Management - Deficiencies visit due the Licensee's failure to completely correct citations issued during the complaint investigation with Complaint Control Number: 22-AS-20201006154007 . The original Plan of Correction (POC) due date was January 21 , 2023.

Deficiencies cited under California Code of Regulations, Title 22, Division 6, Chapter 8. An exit interview was conducted with Caregiver Gasparina Lofranco and a copy of this report along with the Appeal Rights and LIC 9098 were provided at the time of this visit. A POC correction letter was provided at the time of this visit for one citation that was cleared.