Facility Evaluation Report

Licensing Program Analysts (LPAs) Patricia Velazquez and Alvaro Ramirez conducted an unannounced Case Management visit to Whispering Oaks - Waverly. LPAs Velazquez and Ramirez met with Administrator Imelda Caro. During the complaint investigation visit with Complaint Number: 22-AS-20201006154007 LPAs Velazquez and Ramirez observed Staff (S) #1 did not appear on the Facility Personnel Report Summary dated January 15, 2023.

At 10:37 AM LPA Ramirez called the Orange County Regional Office and spoke with staff who confirmed S1 was not associated to Whispering Oaks - Waverly.

Deficiencies cited under California Code of Regulations Title 22 Division 6 Chapter 8. A civil penalty was also assessed. An exit interview was conducted with Administrator Imelda Caro and a copy of this report along with the appeal rights, LIC 811, LIC 9098 and LIC 421BG were provided at the time of this visit.