Complaint Investigation Report

304700330-6-24-2025-47-HC-SDUU-DJFLNB-20250710085405

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/13/2025 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 47-HC-20250613103646

Home Care Aides are administering medication to clients

Enforcement Analyst (EA), Mila Quinto conducted a complaint inspection visit regarding the above complaint allegation. EA met with the designee, Sandra Munoz.

EA conducted an interview with the designee. According to the designee, they do not provide medical services to clients. The designee stated under the HCO brochure includes services they cannot provide which includes medication administration.

Based on the EA's observation, interview and records review, there was insufficient evidence to prove the allegation did occur as the preponderance of evidence standard was not met. Although the allegation may have happened or is valid, the allegation is unsubstantiated.

An exit interview was conducted. A copy of this report was emailed to the designee, Sandra Munoz.