Complaint Investigation Report

Regarding the allegation: Facility did not complete the clients Needs and Service Plan

Interview confirmation and document review revealed C2 and Client 3 (C3) did not have a completed assessment of meal planning, shopping, and budgeting which is found in the Needs and Service Plan. The Needs and Service Plan was not completed as specified in the facilities Plan of Operation page #15) 5. A written assessment of each client at time of admission will be completed within 24-hours, which includes a minimum: k. Eden By Enhance staff shall ensure that a written Needs and Service Plan is started prior to admission, and completed prior to or within 72 hours of admission.

Based on the evidence gathered through document review, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. Violations are being cited per California Code of Regulations Title 22, Division 6.