Facility Evaluation Report

An informal conference was held on this date at the Orange County Adult and Senior Care Regional Office, in Orange, California. The information meeting purpose and process was explained to Executive Director Specialist (ED) Shannon Howell.

Present during the meeting were Licensing Program Manager (LPM), Sheila Santos, Licensing Program Analyst (LPA) Celine De Perio, and the new Executive Director Specialist, Shannon Howell.

LPM Santos reviewed the following items with Executive Director Specialist:

Complaint: 22-AS-20221003131319 with allegation of facility staff sexually assaulted resident in care. Substantiated on June 2, 2023.

Importance of taking immediate action regarding any incidents of reported inappropriate behaviors towards staff and residents.

Quality assurance procedure for licensee and administrator verifying that established procedures and policies are followed.

1. The licensee will provide the internal investigation reports regarding previous Administrator and previous staff (S1).

2. The licensee will provide the facility procedure to safely store personnel records to prevent them to be compromised or lost.

During the office meeting additional citations were issued by LPA De Perio.

An exit interview was conducted. A copy of this report was read and provided to ED Shannon Howell. Appeal rights explained and provided.