Complaint Investigation Report

No mention is made of a concussion diagnosis at that time. Incident report dated 06/14/2023 indicated resident returned from day program with a bruised eye lid. Incident report stated responsible party was notified about the bruising after day care. Facility staff denies knowledge of a bruised hand. LPA observed video surveillance from 06/12/2023 showing staff holding onto R1's arm as family member takes the resident out. LPA did not observe any abuse or aggression on video and two out of two staff and two out of two residents deny any verbal or physical aggression from staff.

Based on observation, record review and interviews, LPA is unable to corroborate the allegations. Therefore the allegations are deemed Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of this report was left at the facility.