Complaint Investigation Report

306000752-3-15-2024-22-AS-AORZ-D3KSPH-20240321140309

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

03/08/2024 and conducted by Evaluator Kimberly Lyman

COMPLAINT CONTROL NUMBER: 22-AS-20240308100024

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to initiate an investigation into the above allegation. LPA was greeted and granted entry into the facility by Executive Director Dori Redman and explained the reason for the visit.

During the course of the investigation LPA toured the facility, interviewed Executive Director and resident as well as reviewed and obtained pertinent documentation such as facility notes. Regarding the allegation of Illegal eviction, the investigation revealed the following: Facility served a thirty day notice to Resident 1 (R1) on March 7, 2024 for violation of house rules regarding alcohol abuse. House rules verbiage indicates "abuse of alcohol will not be tolerated." LPA reviewed six incident reports outlining public intoxication and subsequent hospitalization from the episodes with the last one being March 6, 2024. Interview with R1 confirms episodes of intoxication. Facility documented ten instances of public intoxication between January and March 2024. Documentation includes advisement from staff to discontinue drinking alcohol. The department has determined that the eviction is legal. Therefore, the allegation is deemed unfounded, meaning the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted and a copy of this report was provided.