Complaint Investigation Report

two med tech’s and one caregiver during Noc shift 11:00pm to 7:00am. Personnel Report reveals that two staff members cover job scope of both Med Tech and Caregivers and two house keepers are present between the hours of 9:00am to 5:00pm. Based off information obtained this agency has investigated the complaint alleging Insufficient staffing to meet resident needs. We have found that the complaint was UNFOUNDED , meaning that the allegation was false, could not have happened and or is without a reasonable basis.

An exit interview was conducted with Executive Director and a copy of this report along with a copy of appeal rights was provided to facility.