Complaint Investigation Report

Per interviews Staff 2 stated they could recall home having one power outage at the time around complaint was received stated that outage only lasted 10-15 minutes before power was restored.

Based on information gathered from investigation, there is not enough information to determine if allegation occurred as reported deeming allegation Staff did not ensure that residents equipment was operable during a power outage to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted with Administrator Ron Wilkes and copy of report was provided.