Complaint Investigation Report

Based on records review, interviews, and observations, LPA did not find sufficient evidence to support the above allegation Staff restricted resident’s ability to have visitors and Staff did not safeguard resident's personal belongings. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted a copy of the report was provided to Licensee Thi Nhu Mai Do.