Complaint Investigation Report

Based on the review of the resident assessments, the resident assessment dated July 26, 2018 indicates R1 began receiving care at a level 5. However, LOC was reduced to a level 1 as per resident assessment dated October 25, 2022. It was noted on this assessment that the LOC was dropped after speaking to R1's wife. There was no signature obtained on this assessment. On November 22, 2022, LOC increased to a Level 3. It was noted on the assessment and narrative charting dated November 23, 2022 at 6:37pm that R1 refused to sign updated assessment. The records reveal that the signatures were not forged and was left blank.

Therefore, this agency has investigated the complaint and based on the interviews which were conducted and the records that were reviewed, the following allegation, Resident's signature was forged on a document is deemed UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted with Executive Director Mike Marion, and a copy of this report was provided at exit.