Complaint Investigation Report
Staff called the Huntington Beach police for assistance, and the visitor was sent home by the Huntington Beach PD. During the investigation LPA confirmed that the facility allows all residents to have visitors. Based on interviews conducted with four out of four staff, it was revealed that administrator filed a restraining order against the visitor on January 27, 2026. Per records obtained the restraining order for civil harassment is scheduled for a hearing on February 19, 2026.
Based on the evidence gathered during this investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted with Administrator, Jeannie Dao, and a copy of the report was reviewed and provided during the visit.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction