Complaint Investigation Report

306004795-3-2-2023-22-AS-MSTC-CPPMGV-20230307083635

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/22/2023 and conducted by Evaluator Joseph Alejandre

COMPLAINT CONTROL NUMBER: 22-AS-20230222084528

Staff allowed resident to leave the facility unsupervised.

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Administrator Patty Osuna. LPA explained the reason for the visit. The investigation into the allegation, staff allowed resident to leave the facility unsupervised revealed the following. It was alleged that Resident 1 (R1) left the facility unsupervised on 2/16/23 around 1:15 pm and was found walking in the street around a quarter of a mile away. It was reported that R1 was disoriented and confused and then brought back to the facility by concerned citizens. R1 verified they were brought back to the facility and reported they were not disoriented or confused. R1 reported that someone offered them a ride home so they accepted. A review of R1's physician report shows that R1 is able to leave the facility unassisted. Staff interviewed reported that R1 leaves the facility each day and returns in the afternoon. Based on the evidence gathered the allegation, staff allowed resident to leave the facility unsupervised is deemed unfounded, meaning the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview was conducted and a copy of this report was provided.